WEAT Electronic Datenservice | Next-Gen Digital Payment Solutions

Privacy Policy of WEAT Electronic Datenservice GmbH

WEAT Electronic Datenservice GmbH ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our digital payment solutions, or interact with our services in any other way. We operate in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our legal credentials include BaFin-ID: 10154928 and Bak Nr.: 154928, emphasizing our commitment to regulatory standards.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

1.1. Personal Data

While using our digital payment solutions or engaging with our online platform, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

Name, address, email address, and telephone number.
Financial information (e.g., bank account details, credit/debit card numbers) necessary for processing digital payments and financial transfers.
Identification documents or other KYC (Know Your Customer) information as required by financial regulations governing acquiring and financial transfer services.
Data collected via our contact form: name, email address, and your message.

1.2. Usage Data

We may also collect information about how our online platform is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

1.3. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our online platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our digital payment solutions or online platform.

2. Use of Your Data

WEAT Electronic Datenservice GmbH uses the collected data for various purposes:

To provide and maintain our acquiring and financial transfer services.
To notify you about changes to our services.
To allow you to participate in interactive features of our service when you choose to do so.
To provide customer support and respond to your inquiries submitted via the contact form.
To monitor the usage of our service.
To detect, prevent, and address technical issues.
To fulfill our legal and regulatory obligations, including those mandated by BaFin.

3. Legal Basis for Processing Personal Data Under GDPR

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:

Performance of a contract: Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., providing payment processing services).
Legal obligation: Processing is necessary for compliance with a legal obligation to which we are subject (e.g., KYC requirements, anti-money laundering regulations).
Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Consent: We have obtained your explicit consent to process your Personal Data for one or more specific purposes.

4. Retention of Data

WEAT Electronic Datenservice GmbH will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

5. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

WEAT Electronic Datenservice GmbH will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation (e.g., regulatory requests from BaFin).
Protect and defend the rights or property of WEAT Electronic Datenservice GmbH.
Prevent or investigate possible wrongdoing in connection with the service.
Protect the personal safety of users of the service or the public.
Protect against legal liability.

7. Security of Data

The security of your data is paramount to us. We implement industry-standard technical and organizational security measures designed to protect your Personal Data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. WEAT Electronic Datenservice GmbH aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

The right to access: You have the right to request copies of your Personal Data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure ("right to be forgotten"): You have the right to request that we erase your Personal Data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: You also have the right to withdraw your consent at any time where WEAT Electronic Datenservice GmbH relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details provided below.

9. Links to Other Sites

Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By postal mail: WEAT Electronic Datenservice GmbH, An der Packhalle 2, 23779 Neukirchen, Germany.